{"id":28029,"date":"2026-01-12T07:05:47","date_gmt":"2026-01-12T07:05:47","guid":{"rendered":"https:\/\/jiclcd.com\/?page_id=28029"},"modified":"2026-03-17T07:52:17","modified_gmt":"2026-03-17T07:52:17","slug":"after-sales-service","status":"publish","type":"page","link":"https:\/\/jiclcd.com\/fr\/after-sales-service\/","title":{"rendered":"Service apr\u00e8s-vente"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"28029\" class=\"elementor elementor-28029\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-558632fe elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"558632fe\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-123530c8\" data-id=\"123530c8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-55d70b9f elementor-widget elementor-widget-heading\" data-id=\"55d70b9f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Service apr\u00e8s-vente<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-633c441 e-flex e-con-boxed e-con e-parent\" data-id=\"633c441\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a59d0bf elementor-widget elementor-widget-html\" data-id=\"a59d0bf\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"jictech-after-sales-service\">\r\n    <style>\r\n        .jictech-after-sales-service {\r\n            font-family: 'Segoe UI', Arial, sans-serif;\r\n            line-height: 1.6;\r\n            color: #333;\r\n            max-width: 1200px;\r\n            margin: 0 auto;\r\n            padding: 20px;\r\n        }\r\n        .jictech-after-sales-service h1 {\r\n            color: #1a365d;\r\n            border-bottom: 3px solid #2a6ebb;\r\n            padding-bottom: 10px;\r\n            margin-bottom: 30px;\r\n        }\r\n        .jictech-after-sales-service h2 {\r\n            color: #2d3748;\r\n            margin-top: 35px;\r\n            margin-bottom: 20px;\r\n            padding-left: 10px;\r\n            border-left: 4px solid #2a6ebb;\r\n        }\r\n        .jictech-after-sales-service h3 {\r\n            color: #4a5568;\r\n            margin-top: 25px;\r\n            margin-bottom: 15px;\r\n        }\r\n        .service-table {\r\n            width: 100%;\r\n            border-collapse: collapse;\r\n            margin: 25px 0;\r\n            box-shadow: 0 0 15px rgba(0,0,0,0.05);\r\n        }\r\n        .service-table th {\r\n            background-color: #2a6ebb;\r\n            color: white;\r\n            text-align: left;\r\n            padding: 15px;\r\n            font-weight: 600;\r\n        }\r\n        .service-table td {\r\n            padding: 15px;\r\n            border-bottom: 1px solid #e2e8f0;\r\n        }\r\n        .service-table tr:nth-child(even) {\r\n            background-color: #f8fafc;\r\n        }\r\n        .service-table tr:hover {\r\n            background-color: #edf2f7;\r\n        }\r\n        .channels-list {\r\n            background: #f1f7fe;\r\n            border-radius: 10px;\r\n            padding: 25px;\r\n            margin: 25px 0;\r\n        }\r\n        .channels-list ul {\r\n            list-style-type: none;\r\n            padding-left: 0;\r\n        }\r\n        .channels-list li {\r\n            padding: 10px 0;\r\n            border-bottom: 1px dashed #cbd5e0;\r\n        }\r\n        .channels-list li:last-child {\r\n            border-bottom: none;\r\n        }\r\n        .channels-list strong {\r\n            color: #2a6ebb;\r\n            display: inline-block;\r\n            min-width: 120px;\r\n        }\r\n        .process-steps {\r\n            display: flex;\r\n            flex-wrap: wrap;\r\n            justify-content: space-between;\r\n            margin: 30px 0;\r\n        }\r\n        .process-step {\r\n            flex: 1;\r\n            min-width: 200px;\r\n            margin: 10px;\r\n            background: white;\r\n            border-radius: 10px;\r\n            padding: 20px;\r\n            box-shadow: 0 5px 15px rgba(0,0,0,0.05);\r\n            text-align: center;\r\n            border-top: 4px solid #2a6ebb;\r\n        }\r\n        .step-number {\r\n            background: #2a6ebb;\r\n            color: white;\r\n            width: 40px;\r\n            height: 40px;\r\n            border-radius: 50%;\r\n            display: flex;\r\n            align-items: center;\r\n            justify-content: center;\r\n            margin: 0 auto 15px;\r\n            font-weight: bold;\r\n            font-size: 18px;\r\n        }\r\n        .certifications {\r\n            display: flex;\r\n            flex-wrap: wrap;\r\n            gap: 20px;\r\n            margin: 25px 0;\r\n        }\r\n        .cert-badge {\r\n            background: #e6f2ff;\r\n            padding: 12px 20px;\r\n            border-radius: 6px;\r\n            font-weight: 600;\r\n            color: #2a6ebb;\r\n            border: 1px solid #bfdbfe;\r\n        }\r\n        .benefits-list {\r\n            background: linear-gradient(135deg, #f0f9ff 0%, #e6f2ff 100%);\r\n            border-radius: 10px;\r\n            padding: 25px;\r\n            margin: 30px 0;\r\n        }\r\n        .benefits-list ul {\r\n            columns: 2;\r\n            column-gap: 40px;\r\n        }\r\n        .benefits-list li {\r\n            padding: 8px 0;\r\n            break-inside: avoid;\r\n        }\r\n        .contact-box {\r\n            background: #2a6ebb;\r\n            color: white;\r\n            padding: 30px;\r\n            border-radius: 10px;\r\n            text-align: center;\r\n            margin-top: 40px;\r\n        }\r\n        .contact-box a {\r\n            color: white;\r\n            text-decoration: underline;\r\n        }\r\n        @media (max-width: 768px) {\r\n            .process-steps {\r\n                flex-direction: column;\r\n            }\r\n            .benefits-list ul {\r\n                columns: 1;\r\n            }\r\n        }\r\n    <\/style>\r\n\r\n    <h2>Service apr\u00e8s-vente<\/h2>\r\n    \r\n    <p>JieTech LCD Co. s'engage \u00e0 fournir un service apr\u00e8s-vente fiable, professionnel et complet afin d'assurer la performance et la satisfaction \u00e0 long terme de ses clients dans le monde entier. Notre philosophie de service repose sur trois principes fondamentaux : <strong>R\u00e9ponse proactive, soutien tout au long du cycle et co-cr\u00e9ation de valeur<\/strong>.<\/p>\r\n    \r\n    <h2>\ud83d\udee0 Notre engagement de service<\/h2>\r\n    \r\n    <table class=\"service-table\">\r\n        <thead>\r\n            <tr>\r\n                <th>Aspect du service<\/th>\r\n                <th>Ce que nous offrons<\/th>\r\n            <\/tr>\r\n        <\/thead>\r\n        <tbody>\r\n            <tr>\r\n                <td><strong>Support technique<\/strong><\/td>\r\n                <td>Assistance technique d\u00e9di\u00e9e pour l'installation, le d\u00e9bogage et le d\u00e9pannage.<\/td>\r\n            <\/tr>\r\n            <tr>\r\n                <td><strong>Assurance qualit\u00e9<\/strong><\/td>\r\n                <td>Tous les produits sont soumis \u00e0 un contr\u00f4le de qualit\u00e9 strict et sont conformes aux normes ISO 9001:2015 et IATF 16949:2016.<\/td>\r\n            <\/tr>\r\n            <tr>\r\n                <td><strong>Politique de garantie<\/strong><\/td>\r\n                <td>Garantie standard pour tous les produits, avec des options \u00e9tendues disponibles sur demande.<\/td>\r\n            <\/tr>\r\n            <tr>\r\n                <td><strong>R\u00e9paration et remplacement<\/strong><\/td>\r\n                <td>Services de r\u00e9paration efficaces et remplacement des produits d\u00e9fectueux dans le cadre de la garantie.<\/td>\r\n            <\/tr>\r\n            <tr>\r\n                <td><strong>Formation sur les produits<\/strong><\/td>\r\n                <td>Formation technique et documentation pour aider votre \u00e9quipe \u00e0 int\u00e9grer et \u00e0 entretenir nos \u00e9crans de mani\u00e8re efficace.<\/td>\r\n            <\/tr>\r\n            <tr>\r\n                <td><strong>Plans de service personnalis\u00e9s<\/strong><\/td>\r\n                <td>Des services sur mesure pour les commandes en gros ou les projets de partenariat \u00e0 long terme.<\/td>\r\n            <\/tr>\r\n        <\/tbody>\r\n    <\/table>\r\n    \r\n    <h2>\ud83d\udcde Canaux de soutien<\/h2>\r\n    \r\n    <div class=\"channels-list\">\r\n        <ul>\r\n            <li><strong>Assistance par courrier \u00e9lectronique :<\/strong> <a href=\"mailto:bill@jictechlcd.cn\">bill@jictechlcd.cn<\/a><\/li>\r\n            <li><strong>T\u00e9l\u00e9phone :<\/strong> +86 138 2656 6194<\/li>\r\n            <li><strong>Site web :<\/strong> <a href=\"https:\/\/jiclcd.com\/fr\/\" target=\"_blank\">https:\/\/www.jiclcd.com<\/a><\/li>\r\n            <li><strong>Heures de service :<\/strong> Du lundi au vendredi, de 9h00 \u00e0 18h00 (GMT+8)<\/li>\r\n        <\/ul>\r\n    <\/div>\r\n    \r\n    <h2>\u2699\ufe0f Proc\u00e9dure de signification ou de notification<\/h2>\r\n    \r\n    <div class=\"process-steps\">\r\n        <div class=\"process-step\">\r\n            <div class=\"step-number\">1<\/div>\r\n            <h3>Rapport sur les enjeux<\/h3>\r\n            <p>Contactez-nous par e-mail ou par t\u00e9l\u00e9phone en indiquant le mod\u00e8le de votre produit et en d\u00e9crivant le probl\u00e8me.<\/p>\r\n        <\/div>\r\n        <div class=\"process-step\">\r\n            <div class=\"step-number\">2<\/div>\r\n            <h3>Diagnostic<\/h3>\r\n            <p>Notre \u00e9quipe technique analysera le probl\u00e8me et fournira une solution dans les meilleurs d\u00e9lais. <strong>24 heures<\/strong>.<\/p>\r\n        <\/div>\r\n        <div class=\"process-step\">\r\n            <div class=\"step-number\">3<\/div>\r\n            <h3>Mise en \u0153uvre de la solution<\/h3>\r\n            <p>Nous vous guidons dans la r\u00e9paration, le remplacement ou les ajustements techniques.<\/p>\r\n        <\/div>\r\n        <div class=\"process-step\">\r\n            <div class=\"step-number\">4<\/div>\r\n            <h3>Suivi<\/h3>\r\n            <p>Nous effectuons des contr\u00f4les de suivi pour nous assurer que le probl\u00e8me est enti\u00e8rement r\u00e9solu et nous recueillons votre avis.<\/p>\r\n        <\/div>\r\n    <\/div>\r\n    \r\n    <h2>\ud83c\udf0d R\u00e9seau mondial de services<\/h2>\r\n    \r\n    <p>Avec des succursales aux \u00c9tats-Unis, en Malaisie, au Vi\u00eat Nam et dans toute la Chine, nous fournissons une assistance localis\u00e9e afin de garantir un service rapide et efficace \u00e0 nos clients internationaux.<\/p>\r\n    \r\n    <h2>\ud83d\udcc4 Certifications et syst\u00e8mes de qualit\u00e9<\/h2>\r\n    \r\n    <p>Nos processus apr\u00e8s-vente sont soutenus par des certifications internationalement reconnues :<\/p>\r\n    \r\n    <div class=\"certifications\">\r\n        <div class=\"cert-badge\">ISO 9001:2015 - Syst\u00e8me de gestion de la qualit\u00e9<\/div>\r\n        <div class=\"cert-badge\">IATF 16949:2016 - Gestion de la qualit\u00e9 dans l'industrie automobile<\/div>\r\n        <div class=\"cert-badge\">ISO 14001:2015 - Syst\u00e8me de management environnemental<\/div>\r\n    <\/div>\r\n    \r\n    <h2>\ud83d\udca1 Pourquoi choisir le service apr\u00e8s-vente de JieTech ?<\/h2>\r\n    \r\n    <div class=\"benefits-list\">\r\n        <ul>\r\n            <li>\u2705 <strong>R\u00e9ponse rapide<\/strong> - Garantie d'une r\u00e9ponse initiale dans les 24 heures pour les probl\u00e8mes critiques.<\/li>\r\n            <li>\u2705 <strong>\u00c9quipe d'experts<\/strong> - Plus de 100 ing\u00e9nieurs exp\u00e9riment\u00e9s pr\u00eats \u00e0 vous aider.<\/li>\r\n            <li>\u2705 <strong>Port\u00e9e mondiale<\/strong> - Service d'assistance dans plus de 70 pays et r\u00e9gions.<\/li>\r\n            <li>\u2705 <strong>Approche centr\u00e9e sur le client<\/strong> - Nous \u00e9voluons avec nos clients gr\u00e2ce \u00e0 un soutien et une collaboration continus.<\/li>\r\n            <li>\u2705 <strong>Maintenance proactive<\/strong> - Suivi r\u00e9gulier et recommandations de services pr\u00e9ventifs.<\/li>\r\n            <li>\u2705 <strong>Documentation et formation<\/strong> - Des guides complets et du mat\u00e9riel de formation sont disponibles.<\/li>\r\n        <\/ul>\r\n    <\/div>\r\n    \r\n    <div class=\"contact-box\">\r\n        <h3>Besoin d'une assistance imm\u00e9diate ?<\/h3>\r\n        <p>Pour toute question relative au service apr\u00e8s-vente, n'h\u00e9sitez pas \u00e0 nous contacter. Nous sommes l\u00e0 pour veiller \u00e0 ce que vos solutions d'affichage fonctionnent parfaitement, de l'int\u00e9gration \u00e0 l'application par l'utilisateur final.<\/p>\r\n        <p><strong>JieTech LCD - Display Excellence, Supported with Care.<\/strong><\/p>\r\n    <\/div>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>After-Sales Service After-Sales Service At JieTech LCD Co., Ltd., we are committed to providing reliable, professional, and comprehensive after-sales support to ensure the long-term performance and satisfaction of our customers worldwide. Our service philosophy is built on three core principles: Proactive Response, Full-Cycle Support, and Value Co-Creation. \ud83d\udee0 Our Service Commitment Service Aspect What We [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-28029","page","type-page","status-publish","hentry"],"blocksy_meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>After-Sales Service - Jictech<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jiclcd.com\/fr\/after-sales-service\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"After-Sales Service - Jictech\" \/>\n<meta property=\"og:description\" content=\"After-Sales Service After-Sales Service At JieTech LCD Co., Ltd., we are committed to providing reliable, professional, and comprehensive after-sales support to ensure the long-term performance and satisfaction of our customers worldwide. 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