{"id":28029,"date":"2026-01-12T07:05:47","date_gmt":"2026-01-12T07:05:47","guid":{"rendered":"https:\/\/jiclcd.com\/?page_id=28029"},"modified":"2026-03-17T07:52:17","modified_gmt":"2026-03-17T07:52:17","slug":"after-sales-service","status":"publish","type":"page","link":"https:\/\/jiclcd.com\/de\/after-sales-service\/","title":{"rendered":"Kundendienst"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"28029\" class=\"elementor elementor-28029\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-558632fe elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"558632fe\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-123530c8\" data-id=\"123530c8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-55d70b9f elementor-widget elementor-widget-heading\" data-id=\"55d70b9f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Kundendienst<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-633c441 e-flex e-con-boxed e-con e-parent\" data-id=\"633c441\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a59d0bf elementor-widget elementor-widget-html\" data-id=\"a59d0bf\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"jictech-after-sales-service\">\r\n    <style>\r\n        .jictech-after-sales-service {\r\n            font-family: 'Segoe UI', Arial, sans-serif;\r\n            line-height: 1.6;\r\n            color: #333;\r\n            max-width: 1200px;\r\n            margin: 0 auto;\r\n            padding: 20px;\r\n        }\r\n        .jictech-after-sales-service h1 {\r\n            color: #1a365d;\r\n            border-bottom: 3px solid #2a6ebb;\r\n            padding-bottom: 10px;\r\n            margin-bottom: 30px;\r\n        }\r\n        .jictech-after-sales-service h2 {\r\n            color: #2d3748;\r\n            margin-top: 35px;\r\n            margin-bottom: 20px;\r\n            padding-left: 10px;\r\n            border-left: 4px solid #2a6ebb;\r\n        }\r\n        .jictech-after-sales-service h3 {\r\n            color: #4a5568;\r\n            margin-top: 25px;\r\n            margin-bottom: 15px;\r\n        }\r\n        .service-table {\r\n            width: 100%;\r\n            border-collapse: collapse;\r\n            margin: 25px 0;\r\n            box-shadow: 0 0 15px rgba(0,0,0,0.05);\r\n        }\r\n        .service-table th {\r\n            background-color: #2a6ebb;\r\n            color: white;\r\n            text-align: left;\r\n            padding: 15px;\r\n            font-weight: 600;\r\n        }\r\n        .service-table td {\r\n            padding: 15px;\r\n            border-bottom: 1px solid #e2e8f0;\r\n        }\r\n        .service-table tr:nth-child(even) {\r\n            background-color: #f8fafc;\r\n        }\r\n        .service-table tr:hover {\r\n            background-color: #edf2f7;\r\n        }\r\n        .channels-list {\r\n            background: #f1f7fe;\r\n            border-radius: 10px;\r\n            padding: 25px;\r\n            margin: 25px 0;\r\n        }\r\n        .channels-list ul {\r\n            list-style-type: none;\r\n            padding-left: 0;\r\n        }\r\n        .channels-list li {\r\n            padding: 10px 0;\r\n            border-bottom: 1px dashed #cbd5e0;\r\n        }\r\n        .channels-list li:last-child {\r\n            border-bottom: none;\r\n        }\r\n        .channels-list strong {\r\n            color: #2a6ebb;\r\n            display: inline-block;\r\n            min-width: 120px;\r\n        }\r\n        .process-steps {\r\n            display: flex;\r\n            flex-wrap: wrap;\r\n            justify-content: space-between;\r\n            margin: 30px 0;\r\n        }\r\n        .process-step {\r\n            flex: 1;\r\n            min-width: 200px;\r\n            margin: 10px;\r\n            background: white;\r\n            border-radius: 10px;\r\n            padding: 20px;\r\n            box-shadow: 0 5px 15px rgba(0,0,0,0.05);\r\n            text-align: center;\r\n            border-top: 4px solid #2a6ebb;\r\n        }\r\n        .step-number {\r\n            background: #2a6ebb;\r\n            color: white;\r\n            width: 40px;\r\n            height: 40px;\r\n            border-radius: 50%;\r\n            display: flex;\r\n            align-items: center;\r\n            justify-content: center;\r\n            margin: 0 auto 15px;\r\n            font-weight: bold;\r\n            font-size: 18px;\r\n        }\r\n        .certifications {\r\n            display: flex;\r\n            flex-wrap: wrap;\r\n            gap: 20px;\r\n            margin: 25px 0;\r\n        }\r\n        .cert-badge {\r\n            background: #e6f2ff;\r\n            padding: 12px 20px;\r\n            border-radius: 6px;\r\n            font-weight: 600;\r\n            color: #2a6ebb;\r\n            border: 1px solid #bfdbfe;\r\n        }\r\n        .benefits-list {\r\n            background: linear-gradient(135deg, #f0f9ff 0%, #e6f2ff 100%);\r\n            border-radius: 10px;\r\n            padding: 25px;\r\n            margin: 30px 0;\r\n        }\r\n        .benefits-list ul {\r\n            columns: 2;\r\n            column-gap: 40px;\r\n        }\r\n        .benefits-list li {\r\n            padding: 8px 0;\r\n            break-inside: avoid;\r\n        }\r\n        .contact-box {\r\n            background: #2a6ebb;\r\n            color: white;\r\n            padding: 30px;\r\n            border-radius: 10px;\r\n            text-align: center;\r\n            margin-top: 40px;\r\n        }\r\n        .contact-box a {\r\n            color: white;\r\n            text-decoration: underline;\r\n        }\r\n        @media (max-width: 768px) {\r\n            .process-steps {\r\n                flex-direction: column;\r\n            }\r\n            .benefits-list ul {\r\n                columns: 1;\r\n            }\r\n        }\r\n    <\/style>\r\n\r\n    <h2>Kundendienst<\/h2>\r\n    \r\n    <p>At JieTech LCD Co., Ltd., we are committed to providing reliable, professional, and comprehensive after-sales support to ensure the long-term performance and satisfaction of our customers worldwide. Our service philosophy is built on three core principles: <strong>Proactive Response, Full-Cycle Support, and Value Co-Creation<\/strong>.<\/p>\r\n    \r\n    <h2>\ud83d\udee0 Our Service Commitment<\/h2>\r\n    \r\n    <table class=\"service-table\">\r\n        <thead>\r\n            <tr>\r\n                <th>Service Aspect<\/th>\r\n                <th>What We Offer<\/th>\r\n            <\/tr>\r\n        <\/thead>\r\n        <tbody>\r\n            <tr>\r\n                <td><strong>Technische Unterst\u00fctzung<\/strong><\/td>\r\n                <td>Dedicated engineering support for installation, debugging, and troubleshooting.<\/td>\r\n            <\/tr>\r\n            <tr>\r\n                <td><strong>Quality Assurance<\/strong><\/td>\r\n                <td>All products undergo strict quality control and comply with ISO 9001:2015 & IATF 16949:2016 standards.<\/td>\r\n            <\/tr>\r\n            <tr>\r\n                <td><strong>Warranty Policy<\/strong><\/td>\r\n                <td>Standard warranty coverage for all products, with extended options available upon request.<\/td>\r\n            <\/tr>\r\n            <tr>\r\n                <td><strong>Repair & Replacement<\/strong><\/td>\r\n                <td>Efficient repair services and replacement for defective products within warranty terms.<\/td>\r\n            <\/tr>\r\n            <tr>\r\n                <td><strong>Product Training<\/strong><\/td>\r\n                <td>Technical training and documentation to help your team integrate and maintain our displays effectively.<\/td>\r\n            <\/tr>\r\n            <tr>\r\n                <td><strong>Customized Service Plans<\/strong><\/td>\r\n                <td>Tailored service packages for bulk orders or long-term partnership projects.<\/td>\r\n            <\/tr>\r\n        <\/tbody>\r\n    <\/table>\r\n    \r\n    <h2>\ud83d\udcde Support Channels<\/h2>\r\n    \r\n    <div class=\"channels-list\">\r\n        <ul>\r\n            <li><strong>Email Support:<\/strong> <a href=\"mailto:bill@jictechlcd.cn\">bill@jictechlcd.cn<\/a><\/li>\r\n            <li><strong>Telefon:<\/strong> +86 138 2656 6194<\/li>\r\n            <li><strong>Website:<\/strong> <a href=\"https:\/\/jiclcd.com\/de\/\" target=\"_blank\">https:\/\/www.jiclcd.com<\/a><\/li>\r\n            <li><strong>Service Hours:<\/strong> Monday\u2013Friday, 9:00 AM \u2013 6:00 PM (GMT+8)<\/li>\r\n        <\/ul>\r\n    <\/div>\r\n    \r\n    <h2>\u2699\ufe0f Service Process<\/h2>\r\n    \r\n    <div class=\"process-steps\">\r\n        <div class=\"process-step\">\r\n            <div class=\"step-number\">1<\/div>\r\n            <h3>Issue Reporting<\/h3>\r\n            <p>Contact us via email or phone with your product model and description of the issue.<\/p>\r\n        <\/div>\r\n        <div class=\"process-step\">\r\n            <div class=\"step-number\">2<\/div>\r\n            <h3>Diagnosis<\/h3>\r\n            <p>Our technical team will analyze the problem and provide a solution within <strong>24 hours<\/strong>.<\/p>\r\n        <\/div>\r\n        <div class=\"process-step\">\r\n            <div class=\"step-number\">3<\/div>\r\n            <h3>Solution Implementation<\/h3>\r\n            <p>We guide you through repair, replacement, or technical adjustments.<\/p>\r\n        <\/div>\r\n        <div class=\"process-step\">\r\n            <div class=\"step-number\">4<\/div>\r\n            <h3>Follow-Up<\/h3>\r\n            <p>We conduct follow-up checks to ensure the issue is fully resolved and collect your feedback.<\/p>\r\n        <\/div>\r\n    <\/div>\r\n    \r\n    <h2>\ud83c\udf0d Global Service Network<\/h2>\r\n    \r\n    <p>With branches in the United States, Malaysia, Vietnam, and across China, we provide localized support to ensure timely and effective service for our international clients.<\/p>\r\n    \r\n    <h2>\ud83d\udcc4 Certifications & Quality Systems<\/h2>\r\n    \r\n    <p>Our after-sales processes are backed by internationally recognized certifications:<\/p>\r\n    \r\n    <div class=\"certifications\">\r\n        <div class=\"cert-badge\">ISO 9001:2015 \u2013 Quality Management System<\/div>\r\n        <div class=\"cert-badge\">IATF 16949:2016 \u2013 Automotive Quality Management<\/div>\r\n        <div class=\"cert-badge\">ISO 14001:2015 \u2013 Environmental Management System<\/div>\r\n    <\/div>\r\n    \r\n    <h2>\ud83d\udca1 Why Choose JieTech After-Sales Service?<\/h2>\r\n    \r\n    <div class=\"benefits-list\">\r\n        <ul>\r\n            <li>\u2705 <strong>Rapid Response<\/strong> \u2013 24-hour initial response guarantee for critical issues.<\/li>\r\n            <li>\u2705 <strong>Expert Team<\/strong> \u2013 100+ experienced engineers ready to assist.<\/li>\r\n            <li>\u2705 <strong>Global Reach<\/strong> \u2013 Service support across 70+ countries and regions.<\/li>\r\n            <li>\u2705 <strong>Customer-Centric Approach<\/strong> \u2013 We grow with our clients through continuous support and collaboration.<\/li>\r\n            <li>\u2705 <strong>Proactive Maintenance<\/strong> \u2013 Regular follow-ups and preventive service recommendations.<\/li>\r\n            <li>\u2705 <strong>Documentation & Training<\/strong> \u2013 Comprehensive guides and training materials available.<\/li>\r\n        <\/ul>\r\n    <\/div>\r\n    \r\n    <div class=\"contact-box\">\r\n        <h3>Need Immediate Assistance?<\/h3>\r\n        <p>For any after-sales inquiries, please do not hesitate to reach out. We are here to ensure your display solutions perform flawlessly, from integration to end-user application.<\/p>\r\n        <p><strong>JieTech LCD \u2013 Display Excellence, Supported with Care.<\/strong><\/p>\r\n    <\/div>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>After-Sales Service After-Sales Service At JieTech LCD Co., Ltd., we are committed to providing reliable, professional, and comprehensive after-sales support to ensure the long-term performance and satisfaction of our customers worldwide. Our service philosophy is built on three core principles: Proactive Response, Full-Cycle Support, and Value Co-Creation. \ud83d\udee0 Our Service Commitment Service Aspect What We [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-28029","page","type-page","status-publish","hentry"],"blocksy_meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>After-Sales Service - Jictech<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jiclcd.com\/de\/after-sales-service\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"After-Sales Service - Jictech\" \/>\n<meta property=\"og:description\" content=\"After-Sales Service After-Sales Service At JieTech LCD Co., Ltd., we are committed to providing reliable, professional, and comprehensive after-sales support to ensure the long-term performance and satisfaction of our customers worldwide. 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